Customer and Contact Management System
Start to understand your customers with a contact management system
Contact management systems can improve communication and customer service in your business, and help manage your leads and customers. Some of the benefits of using a contact management system are:
- Get an organised and comprehensive view of the people that you do business with or would like to do business with
- Keep your contact history details in one place so you can access it easily and quickly
- Improve customer service by helping sales representatives follow up with customers
- Consolidate disparate spreadsheets and other sources of contact information and share it within your organisation
- Send emails, generate documents and communicate with your customer base
A contact management system that is custom built around your business and your clients
Having a good customer and contact management system is crucial for any business, and if you a familiar with MS office products then using a MS Access database may be the best route for success as the system will be familiar to your staff. We build bespoke solutions tailored to the needs of your business and your customers in order give you a competitive advantage. As Microsoft Access, Microsoft SQL Server and Microsoft Office specialists means our solutions will be easy to use and will be built around industry standard software that you will be familiar with, and we will will work closely with you to ensure that the system works exactly how you need it.
Going forward we will provide you with any support that you need and we will be there to help refine and grow your database solution as the needs of your business change.
We are often asked to take existing customer databases or spreadsheets and to turn them into a more robust and easy to use database system which can be shared by all relevant users within the business.
Being database specialists means that we can delivery powerful solutions quickly and cost effectively, talk to us to see how we can help you.